Returns & Exchanges
At Pomade, we want you to be completely satisfied with your grooming experience. If a product doesn't meet your expectations, you can return or exchange it within 30 days of purchase provided it remains in its original packaging.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare the Package
Carefully pack the items in their original boxes, ensuring they are securely sealed to prevent damage during transit.
Ship It Back
Download and print your prepaid shipping label, attach it to your parcel, and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned goods, we will issue a full refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing